Privacy Policy

Personal data that we collect

We collect the following types of data:

  • Username
  • Master data (name, date of birth, e-mail address) to legitimize a new user account if that information is provided
  • Address data (if you have given us this information)
  • Online identifiers (e.g. your IP address, device ID, browser/device type and browser version, the operating system used, the referrer URL, the file name, the access status, the amount of data transferred, the date and time of the server request, token, number of page views, cookie data)
  • Social media identifiers
  • Password (is entered by the user and stored in encrypted form in any case)
  • Encrypted payment information, if you have provided us with such information
  • Your tax number, if you are an advisor with us
  • Your value-added tax identification number, if you are working with us as an advisor and if applicable
  • History of chats, phone conversations, technical support calls, website or social networking inquiries
Purposes for which personal data may be processed

We may process your personal data for the following reasons:

  • Contacting you
  • Advertising
  • Quality assurance
  • Compiling Statistics
  • Contract fulfillment and billing
  • legal compliance
Legal basis for processing personal data

Your personal data is processed based on the following legal frameworks:

  • Your consent, Article 6 (1) (a) of the GDPR
  • Legitimate interests, Article 6 (1) (f) of the GDPR (see below)
  • For contract fulfillment, Article 6 (1) (b) of the GDPR
Legitimate interests

When processing your personal data, we are guided by the following legitimate interests:

  • Improvement of our product offers
  • Protection against misuse
  • Statistics
  • Billing
Recipients or categories of recipients of personal data

When processing your data, we work with the following service providers, which have access to your data:

  • Web-hosting-providers
  • Advertising networks (for pop-up advertisements)
  • Providers of web analysis tools
  • When processing your data in order to carry out credit enquiries, we use contractually agreed to service providers who have access to your data.

We may disclose information about you to third parties for business or legal purposes or as required by law. This applies in the following cases:

  • to comply with a law, legal order or regulation;
  • to law enforcement agencies, other government officials or other third parties as a result of a subpoena, court order or other legal process or requirement,
  • when we believe, in our sole discretion, that disclosure of personal information is necessary or appropriate to prevent physical harm or financial loss or to assist in the investigation of possible or actual illegal activity;
  • to protect an individual's essential interests;
  • to investigate legal provisions or to enforce those legal instruments;
  • to protect our assets, services and rights.
Duration for which the personal data is stored

We store your data:

  • if you have given your consent for the processing, until you revoke your consent;
  • if we are using your data for a legitimate interest, for as long as your interest in deletion or anonymization does not outweigh ours.

Applicant data for a position as a consultant will be automatically deleted after 6 months if no contract is concluded.

Data sources

We get the data from you (including through the devices you use).

Data transfer to third countries

Data is transferred to third countries outside the European Union, based on legal regulations, which are intended to ensure adequate protection of your data and which you can view on request.

Rights of the data subject to disclosure of information as well as to correction, deletion or restriction of the processing, as well as a right to objection against the processing and the right to data transferability

If your personal data is being processed, then you are a data subject in the meaning of the GDPR. As a data subject, you have the right, partly under certain preconditions:

  • Right of access by the data subject;
  • Right to rectification;
  • Right to erasure (‘right to be forgotten’);
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object, and to complain to the responsible supervisory authority about unauthorised data processing. The responsible supervisory authority is the Berlin-based officer in charge of data protection and information freedom.
Requirement or obligation to provide data

As long as this is not explicitly stated during data collection process, providing your personal data is not necessary or obligatory.

. The data will be used exclusively for processing the conversation.

Specific purpose of the data processing.

Contact via contact form and e-mail constitutes a necessary legitimate interest in the processing of data.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

Possibility of objection and removal

The user has the possibility to revoke their consent to the processing of personal data at any time. In this case, please contact us using the contact details mentioned above. All your personal data stored until this point will be deleted.


You can use our website to talk to external consultants' video or chat. All information you provide to the consultant in a personal conversation is voluntary and remains confidential.

Data backup

We have taken extensive technical and organisational measures to protect your data against possible risks, such as unauthorised access or access, unauthorised knowledge, modification or distribution, as well as loss, destruction or misuse.

To protect your personal data from unauthorized access by third parties during transmission, we secure data transmissions using SSL encryption where necessary. This is a standardized encryption procedure for online services, especially for the web.

Provision of the website and creation of log files

Description and scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system or device that you are accessing. The following data is collected:

  • Information about the browser type and the version used
  • The user’s operating system
  • The device type of the user
  • The Internet service provider of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the user accessed our website
  • Websites to which the user accessed through our website

The data is also stored in the log files of our system.

Specific purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the delivery of the website  to the user. For this purpose, the IP address of the user must remain stored for the duration of the session.

. The data is also used to optimize the website to ensure the security of our information technology systems.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the session in question has ended.

If the data is stored in log files, this is the case after 30 days at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

Possibility of objection and removal

The collection of data for the provision of the website and the app and the storage of data in log files is mandatory for the operation of the website and the app. Consequently, there is no possibility for the user to object.

Use of Cookies

Description and scope of data processing

Our website uses Cookies. Cookies are text files which are stored in the Internet browser or downloaded from the Internet browser onto the computer system of the user. We use cookies to make the design of our website more user-friendly.

Cookie Consent.

Whenever you visit our website, the following personal data will be transferred to Usercentrics:

  • Your declaration(s) of consent or your revocation of your declaration(s) of consent
  • Your IP address
  • Information about your browser
  • Information about your device
  • The date and time you visited our website

Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the Usercentrics cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

Usercentrics uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of such cookies is Art. 6 Sect. 1 Sentence 1 lit. c GDPR.

Facebook connect

With facebook connect you can open a new account on your facebook account or establish a connection to an account. If you create an account via Facebook or log in to an existing account via facebook, we get access to your public profile and your email address. Since we use your Facebook data to create an account, the legal basis is the contract for the account in accordance with Art. 6 Para. 1 lit. b GDPR.


The PayPal service is provided by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, Luxembourg. When paying by PayPal, you will be redirected to the PayPal website via a link. In order to use this service, PayPal collects, stores and processes your personal information such as your name, address, telephone number and email address, as well as your credit card or bank account information. PayPal is solely responsible for the protection and handling of the data collected by PayPal. In this respect, the PayPal Terms of Use, which you can access at, apply. For more information about how PayPal treats your information, please see PayPal's Privacy Policy, which is available at

Payment Processing

Payments on our website are processed through our partners

We shall transmit your IP address to those payment providers for purposes of preventing and exposing fraud cases. Your IP address will then be stored by the providers during the process of storing the credit card as well as during the online prepayment procedure. All data is stored in encrypted form.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time.

Updated: 7.30.2020

What Personal Information do we sell?

We do not sell the Personal Information of any consumers and have not done so in the 12 months prior to the date this privacy policy was last updated. We have no actual knowledge of selling the Personal Information of minors under the age of 16.

What Personal Information do we collect?

We have collected the following categories of Personal Information about consumers in the 12 months prior to this privacy policy being updated and will continue to collect about consumers, and the business and/or commercial purpose for its collection:

Categories of Personal Information Business / Commercial Purpose
A. Identifiers, such as name, personal email address, phone number, employment, photograph, search history, order history, billing address, credit/debit card information, IP address, email interaction history, social media account information.
  • To perform the service for which the information is provided. For example, if you provide us with personal information for us to complete an order, we will use that information to complete that order.
  • To provide you with information, products, or services that you buy from us.
  • To provide you with email alerts, event registrations, and other notices concerning our products or services, or events or news that may be of interest to you.
  • To enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
  • To improve our website and present its contents to you.
  • For testing, research, analysis and product development.
  • To protect the rights, property or safety of us, our customers or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As may otherwise be disclosed to you when collecting your personal information or as otherwise set forth in the CCPA.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, address, telephone number, education, employment, photograph, social media account information, or any other financial information.
C. Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing histories.
D. Internet or other similar network activity, such as browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

Do we share your Personal Information?

We may disclose your personal information to another party for a business purpose and to the such transfer is strictly required for the purposes mentioned above. We have disclosed personal information to the following categories of parties in the last 12 months:

  • Our affiliates
  • Third-party service providers as disclosed

When legally permitted to do so, we may share personal information with courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims.

Your Rights and Choices

Request to Know -- access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the 12 months prior to receiving your request. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • The categories of third parties with whom we shared personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • Our business or commercial purpose for sharing that personal information with third parties.
  • The specific pieces of personal information we collected about you.

Deletion Request Rights

You have the right to request that we delete some or all of the personal information we have pertaining to you. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your Personal Information under the CCPA.

Exercising Access, Data Portability and Deletion Rights

To exercise the access, data portability or deletion rights described above, please submit a verifiable consumer request to us by: or https://www.zodiacraaz/contact

Only you or an authorized agent may make a verifiable consumer related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

We are only required to respond to a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal information.

We will not provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal information provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.


We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time.

Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, , please do not hesitate to contact us at: